Parts Advisor Review
at MOTUS Commercials
Level 2 Apprenticeship
Marketing
Bristol
Review Submitted: May 2022
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My day to day role would be to answer calls from customers and our other daf dealers helping them to recieve and send parts efficiently around the region. I would also pick and put away parts and serve the technicians on the back counter allowing them to cpmplete jobs in the workshop.
To what extent do you enjoy your programme?
4/5
When i first started my apprentiship i didnt enjoy the first couple month, however I kept at it and learned new skills and roles within the workplace then things became easier and i started to enjoy it a whole lot more. During that time i got closer to the staff and they made my time at work a whole lot easier adn enjoyable.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
During my 2 years as an apprentice i have picked up various new skills and developed the current skills i have. I would say i have learned how to communicate with many different customers while being able to remain patient and calm while trying to calm them down and resolve there issue,
Structure and Support
How well organised/structured is your programme?
3/5
At the begining of my programme i dont belive it was organised as well as it coudlve been as the workplace wasnt prepared for me when i started which left me feeling awkward. After speaking to my manager i learned they was not aware they were getting more staff. However after they got to grips with things the workplace had alot of things palnned for me over the year.
How much support do you receive from your employer?
5/5
At the begin of my programme I needed additional support so my employer and manager put me on back counter so the technicians could help me. Whenever i need support from my employer all i need to do is ask the question and they always help me so i can do my job as effecient and quickly as possible.
How much support do you receive from your training provider when working towards your qualifications?
5/5
During my training as an apprentice i would often have to complete modules weekly. However i began to fall behind on them as i started to go deeper into my job and things started to get busier. Fortunately, i was able to ask my manager for help and he put me into a room alone once a week which enabled me to catch up on work.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification has allowed me to look at things differently when facing challenges and has opened my eyes up to just how much information you need to take on to be able to perfom well. Health and safety played a massive role and has allowed me to not injure myself in the workplace and outside of work
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
While working for the company I have seen a few activities to take part in such as Running, cycling, and work ceremonies such as reward nights. I have also heard of a 5 a side football team that a few guys at work set up on there own. I have attended bowling with many other apprentices which was a friendly excercise.
Recommendations & Advice
Would you recommend MOTUS Commercials to a friend?
Yes
Why?
I would recommend motus commercials to a friend becasue i believe the company is forever growing and will always be able to find you a job suitbale to your needs and skills. Motus commercials is also a company which always keeps you on your toes as there is alway more things to learn and offers other roles in the company if you felt like you needed a change and has some great people
What tips or advice would you give to others applying to MOTUS Commercials?
My advice and tips would be to research as much as you could about the job roles at the company so you can excell at one and enjoy it, I would also say dont be afraid to ask loads of questions as things can get very complicated and could go wrong if you are not aware of things that are going on around the workplace.
