Technical Support Apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Business Operations
Newcastle upon Tyne
Review Submitted: May 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Sage Is an excellent place to work, we are given more than adequate time to complete all apprenticeship work and it balances well with learning the role itself and there is plenty of room for progression here at Sage
To what extent do you enjoy your programme?
5/5
The culture here at Sage is brilliant it is fantastic to be a part of and makes it so much easier to work in a team.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my communication and team working skills since joining Sage and am always improving as an employee here so that I can continue to grow and progress up the ladder
Structure and Support
How well organised/structured is your programme?
5/5
Sage is structured exceptionally well during our induction we were able to have a talk from our CEO to set out expectations.
How much support do you receive from your employer?
5/5
We get plenty of support here the coaching is intensive at the beginning then starts to get less as you get better at the role but always have your manager there for support if needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider was always there for a question whether this be on our college day or even when I just had my 2 hours to complete work each week and we also have monthly catch up meetings to discuss work
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
What I have learnt during the apprenticeship makes the job role a lot easier and I am able to adapt my approach to meet the needs of the customers because of the apprenticeship
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we have lots of opportunities to get involved whether that be charity fund raisers and work parties etc. for our department
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
It is a great place to work with plenty of opportunity for progression
What tips or advice would you give to others applying to Sage (UK) Ltd?
Make sure to always work the hardest you possibly can because even if you are not gifted with picking things up right away there is always support on hand
