Patient Pathway Coordinator Review
at NHS
Higher Level Apprenticeship
Business Operations
SE1
Review Submitted: May 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a PPC, i undertake various projects. The main one is increasing the RTT performance rate. I do this through extracting reports through the Trust's various IT Softwares and Validating them.For example, fixing errors, W/L etc. Through doing this, I help maintain the RTT rate succesfully e
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I prioritize my workload to ensure tasks are completed to designated deadlines. I complete tasks in date order unless anything is flagged up as urgent such as a consultant requesting to drop their theatre list or open an extra clinic. To do this, I strongly encourage staff to send all requests via email rather than verbal communication. This is because it helps me to keep log of work requests and track their progress. Once the task is completed, I always send emails back by means of confirmation. I categorise all tasks into four quadrants. 1) Urgent & Important tasks to be completed immediately. For example, a CNS Clinic needs cancelling for today or tomorrow due to sickness.2)Not Urgent & Important tasks/projects to be scheduled on your calendar. For example, filling Theatre Lists for two months down the line.3) Urgent & Unimportant tasks/projects to be delegated to someone else. For example, actioning a list of unoutcomed appointments.4) Not Urgent & Unimportant tasks/projects to be deleted. For example, a patient needing to be booked for another department. In which case, can be forwarded onto that team.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
The trust offers a range of Qualifications from a Master’s Degree (MSc) , Bachelor’s Degree (BSc) , Level 5 Higher National Diploma (Equivalent to University 2nd year), Level 4 Higher Education Certificate (Equivalent to University 1st year) , Level 3 Diploma (Equivalent to A-Levels) and Level 2 Diploma (Equivalent to GCSE's). These Qualifications are accredited by UK’s reputable Universities as the awarding body.
What tips or advice would you give to others applying to NHS?
Believe in yourself
