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Higherin
Hilton

Restaurant Hostess Review

at Hilton

Level 2 Apprenticeship

Hospitality Management

London

Review Submitted: May 2022

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My job role as Restaurant Hostess involves greeting the guests; interacting with them; making suggestions about the menu; taking and posting the orders; processing the payments; makings the drinks; answering the phone; wiping the tables; cleaning tasks; sometimes the banking; working together with the team to ensure the guests are fully satisfied.
To what extent do you enjoy your programme?
5/5
Combining theory and practice, it is a great way to learn new skills or develop your previous skills. It makes me feel more motivated. Furthermore, I enjoy learning new things.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Working in the evening gave me the opportunity to increase my knowledge about our products. In addition to that, I learnt to prepare the drinks in a more efficient way. I also learnt how to process the banking. In particular, doing different tasks has improved my confidence and my skills.

Structure and Support

How well organised/structured is your programme?
5/5
The programme is well structured, in particular the various topics are explained very clearly.
How much support do you receive from your employer?
5/5
I am very thankful and grateful to my employer for the great support received. They did not hesitate to give me the days off required to do an exam or to join the on line classes. They also gave the opportunity to learn new skills and to develop my previous skills.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The training provider is very supportive, explained me the topics of the programme in details making sure that I understood it correctly. She also gave me useful suggestions about that. I received any information I need regarding the courses. I also have been supported in my preparation before an exam.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Increasing my knowledge, learning new skills and developing my previous skills make me feel more motivated, performing better in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No

Recommendations & Advice

Would you recommend Hilton to a friend?
Yes
Why?
The programme is well structured, offering different topics which are interesting and explained in a clear way. It also includes useful information to use it in your job and in your daily life, giving the opportunity to develop professionally and personally. Furthermore, it is a great way to improve your English.
What tips or advice would you give to others applying to Hilton?
I would suggest them to approach the Apprenticeship programme with great enthusiasm, curiosity and determination, considering the programme as a incredible opportunity to develop on a professional and personal level. I would also suggest them to be organized because being organized is another important component to complete what is required.
In This Review
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