Product Quality Executive Review
at TUI UK & Ireland
Higher Level Apprenticeship
Business Operations
Luton, Bedfordshire
Review Submitted: May 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Monitoring quality and service issues impacting the customer experience throughout their holidays meeting all their needs and expectations.
Analysing customer feedback and hotel performance
Finding solutions to challenges by proposing corrective actions boosting business performance.
Analysing customer feedback and hotel performance
Finding solutions to challenges by proposing corrective actions boosting business performance.
To what extent do you enjoy your programme?
5/5
I enjoyed the programme very much.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes both. Many new skills and current skills boosted to next levels. I had the opportunity to apply the learning from the course to the role.
Structure and Support
How well organised/structured is your programme?
5/5
There is room for improvement regarding time management & helping students to balance better work / learning. The programme is challenging and very full on but overall was good organised and we know in advance what needed to be done
How much support do you receive from your employer?
4/5
The employer was very supportive. However, sometimes I feel they did not fully understand the programme
How much support do you receive from your training provider when working towards your qualifications?
4/5
Everyone in the university was supportive and helpful. Many of us needed extensions or extra support and was provided
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The new knowledge and skills helped me to perform better in my role and also to gain confidence in developing to more senior roles
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
yes many, however this has been reduced since covid due to many people working from home
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
Because is a great company to work for
What tips or advice would you give to others applying to TUI UK & Ireland?
Be yourself, Work hard, and do not procrastinate uni work
