Retail apprentice travel advisor Review
at TUI UK & Ireland
Level 2 Apprenticeship
Customer Service, Marketing
Warrington, Cheshire
Review Submitted: April 2022
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
On a day to day basis I answer phones, greet customers, take payments, book customers holidays and answer any queries. Admin is also involved in my job role.
To what extent do you enjoy your programme?
4/5
I do enjoy my job role as researching about all the different places to travel to is interesting and I like hearing about where other people have travelled to.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to use all the different systems that are involved with the job and also my comminication and confidence has grew a lot.
Structure and Support
How well organised/structured is your programme?
3/5
It is well organised
How much support do you receive from your employer?
4/5
I recieve a lot of support as all my colleagues are happy to help with anything I am struggling with
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have a call every month with my assessor to go over the tasks I have completed and to see how well I am doing
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Some tasks help me with my job role but some tasks require a witness statement or reviewing what I have previously done
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Teams calls
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
I enjoy working for the company
What tips or advice would you give to others applying to TUI UK & Ireland?
It is a good company
