Assistant manager Review
at TUI UK & Ireland
Level 3 Apprenticeship
Customer Service
Limerick, Ireland
Review Submitted: April 2022
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing the day to day running of the store. Assisting customers to book holidays. Dealing with other suppliers. Admin duties.
To what extent do you enjoy your programme?
4/5
I enjoyed the programme, it helped me to develop in my role and also get to know other people within my company.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned to delegate more within the team and deal with challenging situations
Structure and Support
How well organised/structured is your programme?
4/5
My experience was ok at the beginning but then covid happened so it was difficult to get back into it. I received great support from my mentor over the last few month and found that I learned alot from him.
How much support do you receive from your employer?
4/5
I received alot of support from my mentor over the last few months.
How much support do you receive from your training provider when working towards your qualifications?
4/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I definitely feel more confident in my role. I have developed my communication skills and have also learned how to prioritise my work load.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes
Recommendations & Advice
Would you recommend TUI UK & Ireland to a friend?
Yes
Why?
I love working at Tui. I feel valued for what I do.
What tips or advice would you give to others applying to TUI UK & Ireland?
Be confident in your interview. Take advantage of all the training and development opportunities available. Get to know other people within the company. Share your experiences and don't be afraid to ask for help.
