Sales Apprentice Review
at Sage (UK) Ltd
Higher Level Apprenticeship
Marketing
Newcastle upon Tyne
Review Submitted: April 2022
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My Role at Sage is customer facing and I am on the Loyalty team so this means I get to talk to any of sages customers who have a question around their subscription and the billing. Currently I work on webchat and can be talking to up to 3 customers at once which at times can be challenging - but it makes every day different and interesting.
To what extent do you enjoy your programme?
4/5
I enjoy working at sage so much because of the focus on growth and development, and it is clear that they want to support in your progressing into areas of the business you would like to go to even after your apprenticeship. There are also a range of opportunities outside of role specific tasks and I get to network with all sorts of amazing people - which I absolutely love and it redeems any issues we have with outside course providers. The actual sage employees however are 100% there to support you and try get you to where you need to be.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Working at Sage has made me a more confident individual - which was the exact opposite of what I would describe myself as before staring. Getting to interact with people every day has built up my communication and general people skills, and surrounding myself with positive people has helped me have a more positive attitude in my day to day life
Structure and Support
How well organised/structured is your programme?
3/5
Due to no fault of Sage - the organisation behind our actual apprenticeship course has been near horrific with little communication from our providers to advise us on what is happening and when our next course will be. Sage do really well however at picking up the pieces and ensuring our time is not wasted and we are being proactive, EYC however have poor communication.
How much support do you receive from your employer?
5/5
I receive plenty of support through Sage - they really encourage you to be the best version of yourself and will assist you in getting there. They help me both in my position and in maintaining my mental health to a point where I can thrive in said position. They also encourage any questions and are always happy to help.
How much support do you receive from your training provider when working towards your qualifications?
2/5
The third party training providers are helpful when we get the chance to have a session with them, and the organisation stated we could reach out at any time. They are working with Sage to improve the experience we have had thus far but they provide what we request of them when we interact
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
The sessions give us more knowledge on the reasons why we do what we do and although it is covered within the role - the sessions are more detailed and break down business strategies and give us knowledge that can be carried beyond Sage and gives us a more general set of business knowledge
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I have had many opportunities through Sage - from being at career fairs. to the charity days or creative writing exercises I have had the opportunity to be involved in. Most recently I have been invited to the LGBTQ awards in London and that is a dream come true, the company fully want to play to your interests and care about you as an individual.
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
I have never been a people person, but the people at Sage flipped that on its head. Everyone there is happy to help and lovely towards each other. There is a sense of community within the company and it makes work feel like less of a Job as you build relationships with the people around you, and you get to engage with global colleagues
What tips or advice would you give to others applying to Sage (UK) Ltd?
Just be open and honest about you as a person and what makes you different to others. Sage are looking for innovative individuals who can uphold their very reasonable values, and the underlying theme is care and human interaction, so as long as you are open minded to learning and accepting - there is a high chance sage is a great place for you
