Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Chesterfield, Derbyshire
Review Submitted: April 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I manage crew and run shifts to achieve targets and maintain the best standards for food and customers! I make sure our store is always in the best shape and everyone feels safe and welcomed, alongside of providing great service to crew and customers.
To what extent do you enjoy your programme?
5/5
It was difficult at times with balancing my work and the studies I had to do. But it was a great learning experience and really taught me a lot, especially about managing my time and being organised.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Time management, Organisation, Team work, and I have gained confidence in general. As well as, learning about business operations.
Structure and Support
How well organised/structured is your programme?
5/5
Very well, on terms of the apprenticeship side but sometimes my store would forget how much time I needed to work on my projects, etc. However, me communicating to both sides helped keep the balance.
How much support do you receive from your employer?
5/5
A lot of support, especially when I communicated my needs to them. They were happy that I was going the extra mile and learning more about the business itself.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot! My providers always made sure that I was aware of what I needed and always monitored my work ability and needs. They were extremely helpful whenever I needed help as well.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Extremely well. I know a lot more about customer centric operations and how important the quality of food is when running a restaurant. The business operations are so important when knowing more information about running a store to the best of your ability.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes definitely. We hold loads of charity events and even football events. All to raise money and help us work together as a team.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s such a great environment, and teaches you a lot of skills that you need in a work environment and outside a work environment. Team work is such an important skill to learn alongside as well.
What tips or advice would you give to others applying to McDonald's?
Be honest, we care about who you are as a person. And also that you can be a team player!
