Receptionist Review
at Hilton
Level 2 Apprenticeship
Business Operations
Winchester
Review Submitted: April 2022
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My job role involves answering phone calls, dealing with complaints, checking in guests and answering any queries they may have. We ensure guests have the best experience possible.
To what extent do you enjoy your programme?
5/5
I enjoy the programme very much!
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed a lot of confidence and also my listening skills.
Structure and Support
How well organised/structured is your programme?
5/5
It is very organised and structured
How much support do you receive from your employer?
4/5
I receive so much support and is always there when I have any worries or concerns
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive good support and guidance
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s helped me a lot as I have learnt new aspects about the company and have also put my learning into real life situations, which has helped me alot
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Hilton to a friend?
Yes
Why?
They are a great company to be a part of and all departments are supportive and helpful
What tips or advice would you give to others applying to Hilton?
Be yourself and have an open mind !
