MHST Team Manager Review
at NHS
Degree Apprenticeship
Healthcare
Southampton
Review Submitted: March 2022
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
4/5
-
Skills Development
2.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am the team manager for the mental health in schools team, which is an early intervention and prevention children's mental health service.
This involves clinical and management oversight of staff and services. Performance and quality audit and review along side process and pathway creation and development. Then day to day management of staffing numbers, managing complaints, supporting clinical emergency whilst attending numerous supervision meetings and stakeholder meetings. Performance reporting.
This involves clinical and management oversight of staff and services. Performance and quality audit and review along side process and pathway creation and development. Then day to day management of staffing numbers, managing complaints, supporting clinical emergency whilst attending numerous supervision meetings and stakeholder meetings. Performance reporting.
To what extent do you enjoy your programme?
2/5
I do really enjoy it when I have capacity to immerse myself in the teaching. My role, however is incredibly busy and it is often challenging to find the capacity to dedicate to my apprenticeship along side the study of the masters degree and the demands of work. I do try to ensure I set aside time as per the 20% agreement however this is not often possible. This does mean that it impacts on my home life an balance with my young family.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I am currently working on a work based project which holds real value to the service I work in. This is looking at digital CBT for children and adolescents and will help us to consider whether we will be adopting a new working model to include a online/digital offer of CBT for patients.
Structure and Support
How well organised/structured is your programme?
3/5
The University of Southampton quality of teaching varies. Some lecturers are clear, knowledgeable and engaging, others have just read from slides.
The biggest frustration is that processes are slow at the University. I have been waiting for ethical clearance for a research project for 2 months and still not signed off. This impacts on my ability to manage the deadlines of other modules and apprenticeship evidence.
Feedback has been delayed also from submissions.
I had a very difficult experience with the University around a deferral due to a significant health issue, which was eventually rectified however caused huge amounts of distress at a time where I was in hospital.
After the experience the apprenticeship team at solent contacted me as i had filed for a deferral. They advised they could support in future. I wasn't aware they were able to do so, which is useful information.
The biggest frustration is that processes are slow at the University. I have been waiting for ethical clearance for a research project for 2 months and still not signed off. This impacts on my ability to manage the deadlines of other modules and apprenticeship evidence.
Feedback has been delayed also from submissions.
I had a very difficult experience with the University around a deferral due to a significant health issue, which was eventually rectified however caused huge amounts of distress at a time where I was in hospital.
After the experience the apprenticeship team at solent contacted me as i had filed for a deferral. They advised they could support in future. I wasn't aware they were able to do so, which is useful information.
How much support do you receive from your employer?
3/5
My line manager is good. She has agreed for me to take back my weekend taught days this year as toil, as last year working through week at work - weekend at uni - week at work, was too much.
I do not get the 20% by any means, but am able to book out study days here and there when needed.
It would be good to know more about the apprenticeship team. A short 10 min introduction meeting would be great with the team just to find out a bit about them and what they can offer.
I do not get the 20% by any means, but am able to book out study days here and there when needed.
It would be good to know more about the apprenticeship team. A short 10 min introduction meeting would be great with the team just to find out a bit about them and what they can offer.
How much support do you receive from your training provider when working towards your qualifications?
1/5
Access to support is changeable. Supervisors were allocated after weeks of delay and ethical clearance still not responded to after 2 months. This causes huge delays and support is limited as only often am email to chase rather than a meeting.
Response time to emails are delayed at times.
I had a terrible experience when submitted for deferral whilst in hospital with poor attitude to the situation and also trying to rectify their error.
Response time to emails are delayed at times.
I had a terrible experience when submitted for deferral whilst in hospital with poor attitude to the situation and also trying to rectify their error.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Allows me to plan to change using appropriate models to include considerations around communication plans and also what stakeholders are needing to be involved.
I have put theory into practice when implementing the new MHST working model using change theory to scope around the change before the planning and implementation. This has been successful,
Yes I know more about leadership and management as a result, coming from a clinical background this has really helped to develop these skills required for my role.
I have put theory into practice when implementing the new MHST working model using change theory to scope around the change before the planning and implementation. This has been successful,
Yes I know more about leadership and management as a result, coming from a clinical background this has really helped to develop these skills required for my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There are zoom meetings that look at wellbeing, mindfullness and physical activity. These are all within working hours and often fall at a time that I am unable to make them. It is also not possible to do physical work outs in the middle of the day in an office environment.
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
Good employer who does focus on wellbeing by offering classes although not at the right time of day for me, would suit others.
My experience is that they do offer some meaningful support via the EAP programme, and there is consideration around impact on personal life. overall positive experience with SOlent.
My experience is that they do offer some meaningful support via the EAP programme, and there is consideration around impact on personal life. overall positive experience with SOlent.
What tips or advice would you give to others applying to NHS?
Read the job description and person spec clearly and format your personal statement to evidence this.
Take you time in interviews, ask for questions to be repeated if needed.
Set aside a day or half a day for interviews so you can prepare and are not rushing and be prepared that assessments days literally are all day!
Take you time in interviews, ask for questions to be repeated if needed.
Set aside a day or half a day for interviews so you can prepare and are not rushing and be prepared that assessments days literally are all day!
