general manager Review
at Elior
Higher Level Apprenticeship
Hospitality Management
Derby
Review Submitted: March 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
my role includes the general day to day running of all aspects of the catering operation within rotherham united football club. i also oversee the conference and events and control all aspects of recruitment and staffing
To what extent do you enjoy your programme?
5/5
I loved my programme as i was constantly learning and applying all the tools i was being taught to my actual role which was on enhancing what experience that i was able to get. my programme is now finished and it was a very enjoyable time.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
throughout the whole course of the apprenticeship I have developed better financial understanding, self management, stakeholder management, time management and have also worked very hard on my manangment style in the way i deal with problems.
Structure and Support
How well organised/structured is your programme?
4/5
I had to deal with my programme having huge disruption due to the global covid 19 pandemic. the structure that was set by HIT was very good and kept me busy during the lockdown periods which was a bonus
How much support do you receive from your employer?
5/5
i have been with 2 employers whilst on the programme as i changed just before the end of my course. both delaware north and elior were both highly supportive in my efforts to enhance my role within their company by completing the course to a high level.
How much support do you receive from your training provider when working towards your qualifications?
5/5
HIT were amazing and especially a young lady called [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions]. having previously said i was working through my programme during the pandemic [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] and hit were a constant support provider to help me get through some very dark days.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Categorically i would not have got the role i've moved into, academically and also a confidence situation developed that by doing my programme i knew i had the confidence to go for the role i have now.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Professional network events are always something i try to attend, although i end up beating the drum for apprentices most of the time
Recommendations & Advice
Would you recommend Elior to a friend?
Yes
Why?
Now that i have settled and grown into the company ethos i have a small determination to get as far up the ladder as possible. I hope that with my Apprentice experience i may get the chance to help others along the way in a mentor role or with maybe a different path in the future so maybe try and find the next success story.
What tips or advice would you give to others applying to Elior?
Be confident, work hard and go above and beyond for yourself and for the customer. embrace the culture that we have which is always to try and excel and exceed.
Learning & Development Business Partner
at Elior
- Higher Level Apprenticeship
- Bedford, Bedfordshire
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5
