Learning & Development Business Partner Review
at Elior
Higher Level Apprenticeship
Hospitality Management
Bedford, Bedfordshire
Review Submitted: March 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am responsible for creation and delivery of training in our business. I run a chef academy and consult with key client groups to perform learning needs analysis.
I write log reports as well as host professional coaching sessions. I help maintain our digital learning platform as well as help promote apprenticeships across the company.
I write log reports as well as host professional coaching sessions. I help maintain our digital learning platform as well as help promote apprenticeships across the company.
To what extent do you enjoy your programme?
5/5
I really enjoyed my programme it has given me new insights, it has grown my confidence in how to coach effectively. I have met new peers and shared experiences. It has also raised my profile within my organisation. The biggest thing for me is seeing the positive impact my coaching is having.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have learnt lots about how to coach effectively. I have learnt how to contract the processes of coaching, how to manage stakeholders and how to use different coaching techniques. I have also learnt the importance of self-reflection and how to use that to develop my approaches to coaching.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured and organised. We had a good induction process and the timescales of the entire programme were made clear at the beginning. There is an online hub to access all of our learning and we have regular support from a mentor. There are regular webinars and they are always recorded if we are unable to attend.
How much support do you receive from your employer?
5/5
I get plenty of support from my employer. My line manager empowers me to take control of my diary to ensure I allocate enough time to complete my work. We also have regular conversations to discuss how my apprenticeship is going. The support has been there from day one and they continue to support me very well.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a high amount of support from my training provider. We are provided with a mentor who has six-weekly catch ups with us as well as quarterly reviews. In addition to this there is an online hub that provides us with information on how we can be further supported or who to contact if we need any assistance.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This qualification is increasing my performance on many different levels. Not only am I learning how to host professional coaching sessions, my profile within the organisation is increasing. I am also finding the skills that I am acquiring to be highly transferrable in client meetings and other one to one conversations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are on occasion extra-curricular activities. Although stemmed by the pandemic there were social groups we also have opportunities to attend professional networking events. Even during the pandemic the organisation made sure there were opportunities to connect and socialise with colleagues through virtual meetings and events. These are starting to increase post pandemic.
Recommendations & Advice
Would you recommend Elior to a friend?
Yes
Why?
I find Elior to be very much a people company. There are plenty of opportunities to develop and progress within the organisation. The company looks at how it can engage and support its colleagues on many different levels. The are always looking at how they can further recognise their colleagues.
What tips or advice would you give to others applying to Elior?
I would certainly recommend that they apply for a job with the company, and embrace all the different opportunities the company offers for development, growth and progression. I would also recommend they take time to really explore all the different initiatives and incentives the company has to offer as there are more than they might realise.
