Medical Secretary Review

i am a medical secretary/PA for three consultant Psychiatrists working in the community learning disability trust based in Sussex. My role is to manage and organise diaries and appointments for the consultants as well as create letters, manage crises and prescriptions and answer the incoming phone line. i work alongside clinicians and non clinical staff.

i really liked the structure of the programme. it was easy to see what work i had or had not done and the uploading facility was easy. i liked the added extra cognassist programme. the only thing i would note is sometimes in the city and guilds exams, some questions came up i hadnt known which then came up further down the line in the course.

My employer has been very supportive and has encouraged me and allowed me to take the time needed to complete the training. As a trust, training is high on the list of priorities so training is encouraged. Overall i am very satisfied with the support received from my employer and from the trust as a whole.

my training provider was really supportive. they always sent me the work i needed with hints and tips. They were responsive and on hand to answer queries i may have. They knew my worries and fears and helped me to manage these which enabled me to successfully complete my course

I feel my role is greatly improved with this extra learning. i am spotting things in my day to day role i can now do better due to the learning received. i feel the course has really helped me with my project i have been managing and has given me great tools and matrixes to use to benefit my work.

Yes

I would recommend this training to colleagues as i found the course useful to my role and really interesting. I found the course easy to manage and follow, i liked the way tasks were broken down into months and work set.. i have done two apprenticeships now with paragon and have found the tutors to be great, professional and hands on as welll as really encouraging