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Higherin
NHS

ESC Officer Review

at NHS

Level 3 Apprenticeship

Business Operations

Hull HU3 2JZ, UK

Review Submitted: November 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
3/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I am currently an ESC Officer in the Medical Recruitment team where I am responsible for the recruitment of all Specialty Doctors, Locum Consultants and Consultants for the trust, as well as looking after honorary contracts for Doctors who work in Surgery and Family and Women’s. I follow the recruitment from start to finish from securing royal college approval for Consultant job descriptions to adding the successful candidates to our payroll system when they commence.
Consultant recruitment is different to other doctor’s recruitment, as a legal process must be followed to ensure the appointment is fair and that the candidates are recruited in the correct way. I begin by securing royal college approval for the job descriptions and, once approved, I can then add the job to Trac jobs for authorisation from the health group and the appointing manager; this is to ensure everything is correct on the vacancy before we begin advertising.
The vacancy is then advertised on Trac jobs, NHS jobs and the BMJ and we also link this to our payroll system so when the vacancy closes, the candidates information transfers over to payroll to save us time when adding them to payroll.
Once the vacancies close, I move them over to shortlisting on Trac jobs and ensure there are sufficient shortlisters on Trac. The interview process is next and this is simply a 2-person panel for Locum Consultants and Specialty Doctors but for Consultants it is an Advisory Appointments Committee (AAC), which is 7-9 panel members. I would request an interview date for a Consultant AAC when I begin advertising, as the royal college require 8 weeks’ notice to secure a rep for the panel.
After interview, I send out the conditional offers to the successful candidates and complete their employment checks before arranging their start dates and adding them to ESR (our payroll system) and issuing their contracts.
In my current role, I use various different online systems for advertising but I am also responsible for adding our new starters to our payroll system, ESR. ESR holds all personal information for staff within our trust and allows payroll to run payments but it is also required for access management as they grant trust access to staff from this system. Various other teams also run reports from ESR for various reasons so we all need to ensure the information is input correctly and up to date.
To what extent do you enjoy your programme?
4/5
I really enjoy learning new skills and trying new things and this programme has helped me do this already. My apprenticeship assessor for this programme is very helpful and always happy to help me with any issues. I am looking forward to completing further lessons and tasks to further improve my skills.

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
The behaviours learnt in my role are closely related to the HR apprenticeship I am now completing, as I require the ability to listen carefully to customers/manager to understand their issues in a HR advisor role and deal with difficult situations. Communication is required in all roles but I have learnt to adapt my communication method depending on the situation and the person/people I am communicating with.

Structure and Support

How well organised/structured is your programme?
5/5
My programme is very well organised, I have regular 1 to 1 sessions with my manager in my workplace and also regular online sessions with my college assessor. We use an online platform where work is set and submitted so we can all see how I am progressing on my course.
How much support do you receive from your employer?
5/5
My employer is extremely supportive and happy to help me with my current course. I have regular 1 to 1s set up with my manager to confirm any assistance I require and update them on my progress and we are also arranging various meetings/tasks for me to learn and attend to assist me in my course.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have regular online sessions with my college assessor but they are also available to answer my emails whenever I need any help. We use an online platform for setting and submitting work so we can both see what is required from us and what to do next. My college assessor also has regular catch ups with myself and my manager in a team meeting to confirm how we can all work together to get the most out of this course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I always wanted a job that helps people and working in the NHS was always my goal . Since working in my current post, I have seen some of the work HR do and worked with them on various tasks and I would love to be a part of their team. I like that HR advisors speak with many different people and complete various tasks on a day-to-day basis so every day is different.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I do not currently participate in any of our work activities but I do attend our social events when possible. We have a lot of different activities and clubs that staff can join within our workplace but I have a lot of hobbies outside of work to fit into my schedule already.

Recommendations & Advice

Would you recommend NHS to a friend?
Yes
Why?
Hull and East Yorkshire NHS Trust are a very hardworking team of people whos primary goal is to help people. There are various teams so there is something here for everyone and everyone is always very welcoming and helpful.
What tips or advice would you give to others applying to NHS?
Please research the post you are looking for as some people misread the job descriptions and become disappointed after their application.
In This Review
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