Customer Account Manager Review

Item: Customer Account Manager at Premier Foods
Rating: 4.1
Author: Anonymous

at Premier Foods

Higher Level Apprenticeship

Marketing

Weybridge

Review Submitted: April 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role

4/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

3/5

I work within the Foodservice team at Premier Foods looking after the Education accounts and B2B. From managing customer enquiries to showcasing new and exciting products, my role can be extremely varied but very interesting.

To what extent do you enjoy your programme?

3/5

I have been enjoying my programme as it seems to be a good recap on some fundamentals of a sales role but I have also had a good chance to recap some of the learnings from my Masters degree.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have definitely developed a number of key skills for the sales industry, including communication and interpersonal skills and a great grounding in financial accumen which i believe is key for my future.

Structure and Support

How well organised/structured is your programme?

4/5

The programme is very well structured with a decent amount of time between each workshop, allowing you to complete learning and assignments inbetween

How much support do you receive from your employer?

5/5

I recieve all the support I require from my employer

How much support do you receive from your training provider when working towards your qualifications?

5/5

I also receive all of the support from my training provider as and when I need it

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

I have already taken away a lot of really positive learnings from my time on the programme and I look forward to developing and including a lot more moving forward

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

I think usually, there would have been but since covid started, this has become limited. There have been a number of online activites that we have been able to get involved with though.