Management trainee Review

As a Management Trainee at Enterprise Rent-A-Car, my role involves learning all aspects of running a successful branch. On a day-to-day basis, I engage with customers to deliver exceptional service, assist with vehicle rentals and returns, and offer tailored protection products to meet customer needs. I also support the operational side of the business, such as managing fleet logistics, coordinating vehicle maintenance, and ensuring cars are clean and ready to rent. Additionally, I play a key role in driving sales, maintaining strong business relationships, and contributing to team performance. This role provides hands-on experience in customer service, sales, operations, and leadership, all aimed at preparing me for future management positions within the company.

Yes I was given a lot of opportunities in terms of having responsibilities and my development in general

Yes, I’ve both learned new skills and significantly developed my existing ones. One key area of growth has been in sales and customer service – I’ve become more confident in identifying customer needs and presenting suitable protection products in a consultative, value-driven way. I’ve also improved my communication skills, learning how to adapt my tone and approach depending on the situation, whether it’s handling a challenging customer, closing a sale, or supporting a team member.

A lot, I think everyone in the company is there to help you from the assistant managers to the branch managers

At my branch it was very good, everyone gets on well

I really liked it, learnt a lot skills and made some good friends

Yes