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Higherin
DHL

Operations Excellence Industrial Placement Review

at DHL

Placement (10 Months+)

Logistics and Operations

Coventry

Review Submitted: June 2025

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4.3/5 - Skills Development
3.5/5 - Support and Guidance
4.8/5 - Company Culture
4/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
My role is to work within the Operations Excellence team within the Ecommerce and Retail BU. This involves scoping out CI opportunities, implementation of new technology, data analysis and operational support. In practice this is spending time in operations to understand, support and improve. As well as undertaking data projects.
Were you given much responsibility during your placement / internship?
I was given leadership of numerous projects of varying degrees of importance. Including, chairing meetings, data analysis, project management and scoping CI opportunities. However I could have been pushed further and taken on more responsibilities than I was given.
Please rate how meaningful the work you were doing was
4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
I have learnt:
- Data analysis
- Continuous Improvement
- Operations
- Management
I have developed:
- Professional Communication
- Problem Solving
- Teamwork
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
External to my role I was given lots of support by various members of the company which really helped my development and confidence. More closely to my day to day role I received quality support and guidance from my colleagues, however from my line manager this could have been better.
How would you rate the support and guidance from your line manager?
2/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The company culture and atmosphere is very positive and there is a commendable amount of support and guidance for young people from high up members of the company. There is a lot of quality people in the company that are great to work with and learn from.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I found my placement very educational and has been very formative in my understanding of business and what I would like my future to look like. Like all jobs at times it was tough but overall I found it to be a very enjoyable time and I am pleased with the development I have made.
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
4/5

Future Career Prospects

Please rate the future employment prospects at DHL
5/5

Recommendations & Advice

Would you recommend DHL to a friend?
Yes
What advice would you give to others applying to DHL
To consider what the business does and what skills they can bring before application. Also be aware of the culture and behaviors DHL will look for in applications and try to demonstrate them.
In This Review
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