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Enterprise Mobility

Management trainee Review

at Enterprise Mobility

Placement (10 Months+)

Sales, Customer Service

Gatwick

Review Submitted: July 2024

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
4.8/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
My day includes greeting customers who are both collecting and returning their rental vehicles. Being at the airport this is often for customers on holiday or for business trips. We work to give 10/10 customer service and ensure we have as many cars on rent as possible.
Were you given much responsibility during your placement / internship?
I’ve had a lot of responsibility here, being offered to run shifts to help prepare me for managing in the future. The company pushes all employees to their best ability as it aims for everyone to be a manager within 2 years.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Since working here my customer service skills have improved as well as my confidence and time management. During peak periods we can have extremely busy days so it’s important we’re organised and stay on top of everything. The job is customer focused so good customer service is always the priority.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I’ve received a lot of support here and enjoy working with my team. Every month we have 1 to 1 meetings with a manager to go over everything and receive support where needed.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The hours can vary as the airport requires slightly unsociable hours. However the team is positive and ensures everyone gets an even share of early/late shifts, and these can be swapped when needed.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I have enjoyed my placement as my team have been welcoming and enjoyable to work with. The branch has team building events monthly, helping the team to bond. The branch is supportive and offered help where needed
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Enterprise Mobility
5/5

Recommendations & Advice

Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
The job can have long hours due to being in an airport, however the managers appreciate hard work and will let people start late the next day if they’ve stayed longer. The teams here are very supportive so as long as you have a positive attitude there’s nothing to worry about
In This Review
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