Intern Management Trainee Review

Management of fleet of cars on a rental basis. Manage booking process and ensure correct underwriting for each customer.
Checking customers in and out of vehicles and managing the rental process ensuring to provide excellent customer service
Sales based by selling protection packages fuel upgrade options etc
Managing insurance customers- non- fault referrals
Marketing and account management with current corporate dealership and bodyshop accounts
Growth of new accounts
Driving

We have different dedicated focus areas after we settle into the job: for example I took up a service focus role for the branch ensuring to manage complaint customers and provide amazing customer service. After this I took up the icon ( insurance) focus for a branch managing marketing to body shops and dealerships. I find that the mix of responsibilities made the job more interesting and less boring

Customer service skills
Sales techniques
Account management
Risk management
Driving skills
Technology skills

We receive support from all levels of the business from trainees to the assistant managers branch managers and then also the specialised people in the area such as those that are the area risk managers etc

Atmosphere is friendly and a younger culture. As much as everyone is professional I found a family environment in both branches I worked in

I enjoyed the placement as I believe it took me out of my comfort zone. Previously I didn’t know anything about cars or car rental. During this placement I have gained a lot of knowledge into the industry which I can use in the future.

Yes