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Brand Management Intern Review

at Hilton

Placement (10 Months+)

Business Management, Marketing, Project Management

Watford

Review Submitted: May 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
- Day to day, supporting the team with a range of tasks relating to the execution of the brand strategies, across all operating brands in EMEA.
- Conduct desktop research on our markets and our competition.
- Contribute to various procedures such as hotel naming or management company approval.
- You will be responsible for Brand Standards updates and analysing aspects of brand performance as it relates to brand projects.
- You will be supporting on budget management and managing aspects of hotel communications.
Were you given much responsibility during your placement / internship?
Yes, I was able to own projects as well as being given high responsibility supporting other projects. e.g. These include coordinating workshops in three countries (London, Frankfurt, and Warsaw), supporting a livestream brand event, owning a bedding guide projct and being the main point of contact, and various other initiatives.
my manager said towards the end of my internship, I am working almost at an executive level with the amount of responsibility and ownership I get over my work.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Teamwork, project ownership, resilience, presentation, collaboration, communication
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
The team are very supportive and always give really good feedback on my work, this has led us to work as a well-oiled team where communication is always clear. I always feel supported when working and am always comfortable with asking questions or asking for help when unsure. Tasks are always given in a clear manner and in a supportive way.
I have also had lots of support through HR, who support the intern program. They keep us regularly updated throughout the year as well as giving us opportunities to get to know each other through activities.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
Hilton was voted the number 1 work place to work in the last year so I would say this is a huge indication for the culture and general atmosphere. Everyone is very friendly and supportive and the company as a whole really care about our well being and inclusion within the workplace. Our Team Member Resource Groups (TMRGs) and Mosaic groups are a great example of the inclusive and warm culture that Hilton has.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I thoroughly enjoyed my placement. It gave me invaluable experience which will help me with my future after university. I have learned and improved so many hard and soft skills working here as well as made lots of great friends through the internship program. My role was really exciting allowing theory at university turning into real life practice through lots of new projects rolling out, as well as giving me the opportunity to see new brands such as Spark rolled out across EMEA. It has definitely made me want to come back to the hospitality industry once graduating.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Hilton
5/5

Recommendations & Advice

Would you recommend Hilton to a friend?
Yes
What advice would you give to others applying to Hilton
During the interview stage, be yourself, let your personality shine through and the assessor will favour that. The recruitment staff are really kind and supportive so don't hesitate to ask questions about the process, the role and the company - they like that and again will favour a candidate who uses their initiative and shows interest.
In This Review
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