Intern Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service, Sales
Shannon
Review Submitted: August 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Greet customers and open their reservations while explaining the rental process. Talk them through their options while renting in terms of fuel and insurance. Taking calls and ringing customers to check in on them before during and after the rental. Trying to sell our protections and other additional products. Closing off tickets when customers return and making sure they are completely satisfied with their experience.
Were you given much responsibility during your placement / internship?
Yes , after the first couple of weeks of basic training work gets delegated and it’s your responsibility to get it done.
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I have learnt a lot about Customer service and how to deal with customers that aren’t completely satisfied. My communication skills have improved drastically also
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I could always ask my colleagues or boss for help and they would have no issue sitting down with me and talking me through it. I could email employees from other branches or departments and ask them questions about their roles or for help and it was never an issue
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The company culture is very inclusive and they organise many philanthropy events and get involved in lots of community fundraisers and charity events
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I really enjoyed my placement and will be staying on working part time while I finish my degree.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
5/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
I would say to try a mix of airport work and home city work to get a feel for both and to take there time through the stages
