Management Assistant Intern Review
at Enterprise Mobility
Placement (10 Months+)
Customer Service
Woking
Review Submitted: August 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.5/5
-
Support and Guidance
4.5/5
-
Company Culture
3.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Delivering and collecting vehicles, answering the phone, customer service, managing local business accounts, selling lowered excess on rentals, travelling to branches to get vehicles, making sure the customer is completely satisfied
Were you given much responsibility during your placement / internship?
Yes, managing local business accounts, managing the fleet of 150-170 cars, providing people with mobility when they most need it. Making sure that the customer’s experience is amazing.
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Patience, customer service and teamwork, lots of driving practice in all different types of vehicles including vans and premium vehicles.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
3/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
A lot, regular 1to1s with management and higher management are able to support you especially with the management exam that you do.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
4/5
Company Culture
What was the company culture and general atmosphere like?
Friendly but very hard working. Sometimes it can be very difficult to make plans and leave for them without feeling guilty that you are leaving your team to work later. There is very much a yes mentality to everything!
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
3/5
Overall Experience
To what extent did you enjoy your placement / internship?
In the final few months of my placement our team very much came together and support one another so I did enjoy the friendships and the people. Although the hours are tough and can be extremely frustrating when you are short on cars and end up having to travel to get them at late hours of the evening to get them out to customers
Please rate your level of enjoyment on your placement / internship
3/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at Enterprise Mobility
5/5
Recommendations & Advice
Would you recommend Enterprise Mobility to a friend?
No
What advice would you give to others applying to Enterprise Mobility
Be aware that although they say 45 hours a week it averages at Atleast 50 if not 55-65 on very tough weeks, the more you put into this the more you will get out of it! Lots of driving is involved alot more than they say initially
