Business Management Intern Review

The main goal of the role is to drive sales and service. The main day-to-day activities included serving customers, upselling, answering the phone, driving (to either deliver vehicles or to pick-up customers) and admin work.

This placement provided an unprecedented amount of responsibility for an internship. The amount of trust bestowed upon you from the first day is very motivating and engaging. Across my role, I had a diverse range of responsibilities spanning all aspects of the business. For instance, sales, service, risk, debts, marketing and project management.

The long-term aim of the role is to develop you into becoming an Assistant Manager of a branch. So, the main overview was to improve your customer service, interpersonal and statistical skills. This role helped me to develop a plethora of skills such as leadership, communication, conflict resolution, teamwork and adaptability.

Support was consistent and inspiring. As the firm only hires from within, every employee and manager has at one point been in your position. Which not only provides additional motivation but makes the team and upper management very relatable. There is a culture and emphasis upon development so support and guidance is very accessible.

As a company in general, the atmosphere is very friendly, engaging and rewarding. The constant emphasis on development made the role very enjoyable as everyday felt beneficial to your progress. Moreover, the trust and belief the company has on you is invaluable and highly unlikely to happen any else. The culture at our branch was friendly and competitive which made everyday enjoyable and engaging.

Although this placement wasn't too closely linked to my degree (Accounting and Finance), I couldn't have wished for a better internship. This role has provided invaluable experience to develop and improve. I really enjoyed the level of responsibility I was given over every aspect of the business. Such as sales, service, risk, debt, (project) management and marketing. Moreover, I helped to onboard and mentor 6 new trainees which I found very rewarding.

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