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Enterprise Mobility

Rental Management Intern Review

at Enterprise Mobility

Placement (10 Months+)

Business Management

Bristol

Review Submitted: June 2023

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
4/5 - Skills Development
4/5 - Support and Guidance
4.8/5 - Company Culture
4/5 - Overall Experience
4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
Serving customers, listening to their needs and providing appropriate cars. Learning about sales, being able to hit targets. Staying on track of the fleet, managing operations. Ensuring the fleet is healthy, and staying on top of services. Driving revenue. Chasing debt. Running the day, building a string team building environment. Hitting/setting targets, through 1-1 setting and mentoring others to help reach their own.
Were you given much responsibility during your placement / internship?
Responsibility is shared in a team setting. But there are individuals goals and targets set to build responsibilities. Such as being a captain of debt, sales etc. Responsibility is also provided in an individual setting, as we being to run the day staying in charge of managing operations, fleet and the team. We are also responsible for helping other team members stay on target.
Please rate how meaningful the work you were doing was
3/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Operational.
Team-building.
Leadership.
Confidence.
Sales.
Service.
How would you rate the training provided during your experience?
3/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
4/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
There is continue feedback provided. Daily, team members would have a group discussion about goals and feedback. Weekly reviews of targets through the area channels. And monthly 1-1 with assistant and branch members to give feedback on performance etc. Continued opportunities for shadowing others throughout experience to help develop skills and knowledge too.
How would you rate the support and guidance from your line manager?
4/5
How would you rate the support and guidance from the wider team?
4/5

Company Culture

What was the company culture and general atmosphere like?
There is massive team, service and sales culture. They want a strong performance across all fields. They also are very focused on training. All employees must have a keen knowledge on all sides of the operation and their importance in daily rental to drive the customer service attitude and build up on the sales through the group setting.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
My internship was very exciting, a lot of new skills and knowledge. A whole new built of confidence through the feedback, and daily routine. It was not always easy. Some days are a challenge and the pressure for performance is more difficult. How the team culture meant someone is always open to help, to listen and to guide. If I could do it all over again, despite the challenges I would. I learnt alot about the business side of things, and where I place myself in that which helps understand my degree further.
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
4/5

Future Career Prospects

Please rate the future employment prospects at Enterprise Mobility
4/5

Recommendations & Advice

Would you recommend Enterprise Mobility to a friend?
Yes
What advice would you give to others applying to Enterprise Mobility
Be prepared to be through some challenges. It is not just car rental. It is learning how to work alongside others and drive a team atmosphere. It’s understanding the operations from accounts, repair to daily rental. It requires a drive to continue to progress and hit new targets. Customer service is key. Be prepared to learn a whole load of new skills. Its all amount managing fleet, revenue and team through every aspect of the business.
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