IT Level 3 Apprenticeship 2026 - Proximity

We are looking to recruit an IT Support Apprentice to join our team to help support our continued growth and assist the existing team.

The Role

• Responding to technical support requests
• Troubleshooting and issue resolution
• User account management
• System monitoring and maintenance
• Infrastructure and device configuration
• Documentation and reporting
• User training and support

The Skills You'll Bring

• Knowledge of IT systems, software, and infrastructure
• A keen interest in expanding technical knowledge of other areas such as networking firewalls or security
• Excellent problem-solving skills and the ability to diagnose issues efficiently
• Strong communication skills and the ability to provide clear instructions to non-technical users
• User-oriented mindset with a focus on delivering high-quality support

Working Week

• Hybrid/office-based (usually 3 days in office)

Entry Requirements

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Rewards and Benefits

• Excellent package of benefits including private health insurance, life assurance, 25 days annual holidays (+ statutory holiday)

Future Prospects

• 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About the Company

Proximity is a UK-based IT services and consulting company. They help businesses maintain, support, and modernize their core, business-critical IT systems.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.