IT Support Level 3 Apprenticeship - Euro Systems

IT Support Level 3 Apprenticeship - Euro Systems

Euro Systems are one of the UK's leading independent IT providers.

They are based in Glasgow with offices across the UK. They pride themselves on providing first class IT support and telecommunication solutions for their clients.

They are now looking for a passionate IT Support Apprentice to join their supportive IT team within a helpdesk role! As an apprentice, you will join their teams of support engineers where you will assist in troubleshooting customers problems remotely and face to face. During the apprenticeship, you will gain first-class mentoring and support from industry professionals to help you grow into an all-round support specialist!

Responsibilities:

• Your day to day will centre around the helpdesk and supporting customers issues such as backups, email support and password resets
• Visiting customers sites to assist with installs and break fix troubleshooting
• Working from our workshop to build PC’s / servers and fixing when required
• Problem-solving
• Network troubleshooting
• Network segmentation
• Providing top class customer service and support

What do they need from you?

• Passionate personality
• Excellent communication skills (verbal and written)
• Tech-savvy
• Outgoing attitude
• Eagerness to learn and show initiative
• Team player

Salary:

£18,000 per annum

Working hours:

Monday to Friday, 9am - 5pm

Benefits:

• 22 days holiday + bank holidays
• Training bonus
• Pension scheme

Future prospects:

You will have the chance to continue to develop through the company and progress within your role.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.