Digital Support Level 3 Apprenticeship - Search

Digital Support Level 3 Apprenticeship - Search

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Why Search?

Search are one of the UK's leading recruitment agencies, with a successful hiring rate of 80%, they placed over 60,000 candidates last year.

Search are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Glasgow office.

Responsibilities:

• Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders
• You will be responsible for managing and monitoring a centralised mailbox, ensuring timely and professional responses
• Becoming a superuser in Topaz Financials – and you will be responsible for managing job information, finance documents and producing weekly chase reports
• Collaborating with the finance team, you will perform daily bank postings, including allocation of payments and receipts through SAP Hana
• You will be responsible for managing and keeping track of jobs through Clarity
• You will be responsible for setting up new supplier accounts following internal compliance procedures
• Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with other teams within the organization

What do they need from you?

• Keen to learn
• Good communication skills
• Positive, reliable and professional

Salary: £17,000 per annum

Working hours: Monday to Friday, 9am – 5:30pm

Benefits:

• 22 days holiday (increases each full calendar year to a maximum of 26 days)
• 8 bank holidays
• FlexHolidays – buy and sell up to 5 days based on FTE
• Auto enrolment pension
• Death in service benefit
• Employee Assistance Programme
• Cycle to Work scheme
• Vodafone friends and family discounts

Future prospects:

Potential of a full-time role on completion.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.