CRM Intern Review

Producing EMEA wide email templates, for all Walt Disney studio releases, as well as supporting email campaigns from other lines of business. Working with the data analytics team to target campaigns. Working with the creative and build agency to construct creative campaigns.

Yes. My team were always on hand to guide and support me but I was given total trust and responsibility to manage the end-to-end process of campaigns throughout my internship.

I have learnt many new skills including using platforms to create and deploy email campaigns such as Salesforce and Content Builder. My communication and presentation skills have massively improved as the role involved liaising with international and local clients daily and presenting in meetings. I've also learned valuable creative and copywriting skills through writing promotional content and creating email design mock-ups.

I was supported by my supervisors throughout the year. Any time I needed some extra help or had questions about the work, my supervisor was right there with me or just a zoom call away. The team were great at working together to solve any issues so I never felt overwhelmed or out of my depth in this role. The training I received at the start of my placement was very thorough too.

It was a relaxed and friendly atmosphere which was perfect for me as I felt like I could be myself when I went into work each day. The company is built on fun and creativity which definitely came through in my day-to-day role.

I enjoyed every part of my placement journey from start to finish. I honestly could not have asked for a better year or a better opportunity to expand my skills and feel one step closer to my dream career after university.

Yes