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Cast Member Review

at The Walt Disney Company

Placement (10 Months+)

Customer Service, Hospitality Management

Orlando, FL, USA

Review Submitted: October 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Day to day at Walt Disney World, I would assist guests with any queries or concerns they may have, while providing a magical experience daily. Going above and beyond in all situations positive and negative. Doing my best to resolve any issues people may be having.

Were you given much responsibility during your placement / internship?

I was given a lot of responsibility during my placement as I was in most cases the first person the guests would see when they entered the building, and I would assist them with whatever needed whether this was positive or negative. I was always able to call someone above me for extra guidance or control over a situation if needed.

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

During my time at Walt Disney World, I was able to develop my personal and professional skills every single day. Specifically communication as I was speaking to people everyday and gaining experience on how to communicate with people when there is a language barrier involved or during more frustrating times and figuring out how to resolve any issues. I gained valuable international experience that I will be able to take into my future career.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

During my time at Walt Disney World I had a very strict training schedule to ensure I was able to follow all the rules and regulations that come with being a Walt Disney World cast member. Following this was a test to ensure that I reached this regulations and expectations. Support and guidance was always available to me throughout.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

The culture working at Walt Disney World was very welcoming and inclusive. The energy in the workplace was very friendly and energetic. Everyone was very encouraging to put myself out there in order to get the most out of my placement and time in the USA.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

My placement was the best experience of my life and one that I will remember positively for the rest of my life. Everyday I looked forward to going into my place of work as the environment was so incredibly friendly and supportive with work being highly rewarding.

Please rate your level of enjoyment on your placement / internship

5/5

Please rate how your experience met your expectations

5/5

Recommendations & Advice

Would you recommend The Walt Disney Company to a friend?

Yes

What advice would you give to others applying to The Walt Disney Company

I would say to be yourself as this is what they are looking for, people that can be authentically themselves. Research the company and program have a reason why you want to take part.

Future Career Prospects

Please rate the future employment prospects at The Walt Disney Company

5/5

Did you receive an offer to return as a graduate?

No
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