Customer Engagement Undergraduate Review

My day to day job would vary depending on the time of the month. It may include updating CRM communications and reviewing these before deployment, working to prepare for the quarterly update process for our retailer renewal software or providing other general marketing support.

I was given a lot of responsibility and always felt the work I did was valued and important for the team.

Due to working from home due to the pandemic for the entire year I have had to become resiliant and self motivated. My communication skills have also developed massively due to the need to work virtually as well as having to work with a number of internal and external stakeholders.

I felt fully supported by my line managers and the rest of the team. I never felt there was anything I couldn't ask and if I ever struggled or needed reassurance my manager was always at the end if the phone ready to support.

As I never worked in office it was difficult to get a real feel for the company culture as I feel this is something that would have come across more in an office environment. Despite that, there was always a real effort from the comms team to keep the whole department connected through a range of virtual events which shows a good company culture.

I have really enjoyed the placement year and feel the exposure and opportunity has been invaluable.

Yes