CX Innovation Placement Review
at Samsung Electronics
Placement (10 Months+)
Business Operations, Customer Service
Chertsey
Review Submitted: June 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4.3/5
-
Skills Development
4/5
-
Support and Guidance
4.8/5
-
Company Culture
4.5/5
-
Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Completed tasks such as collating and analysing data for the customer retention programme and cost reduction, GDPR cleanse, and looking into different customer experience metrics
Were you given much responsibility during your placement / internship?
Yes
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Communication, problem solving, Excel, data analysis
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I received plenty of support and guidance throughout my placement from my manager, who I had weekly one-to-ones with
How would you rate the support and guidance from your line manager?
4/5
How would you rate the support and guidance from the wider team?
4/5
Company Culture
What was the company culture and general atmosphere like?
The company culture and atmosphere is great - the office environment is friendly, and is a great place to grow professionally
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I really enjoyed my placement, developing several core skills that I will take with me into my professional career. I also made great friends across the year
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
5/5
Recommendations & Advice
Would you recommend Samsung Electronics to a friend?
Yes
What advice would you give to others applying to Samsung Electronics
Always be open to learning new skills, and try to take as much advice onboard as possible from your colleagues
Future Career Prospects
Please rate the future employment prospects at Samsung Electronics
4/5
Did you receive an offer to return as a graduate?
Waiting to hear
