Operations Manager Review
at PHOENIX Medical Supplies
Higher Level Apprenticeship
Business Operations
Runcorn
Review Submitted: May 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Manage 2 teams on alternate shift patterns. Manage stakeholder expectations. Provide patient medication in a timely manner. 5 direct supervisor report ins. Control quality data and reporting to higher management. Budget control.
To what extent do you enjoy your programme?
5/5
The L5 Operational Management course has helped me to understand how to manage better and have more control over all situations.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Lots of new skills like tools and methodology, motivational techniques, communication and more
Structure and Support
How well organised/structured is your programme?
4/5
Extremely easy to follow on classroom days, one file is hard to understand
How much support do you receive from your employer?
5/5
I am allowed time to complete work and given opportunities to learn new things. ALso allowed to take part in meetings etc that help to develop me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Always available for support. Also out internal L&D team are extremely helpful and knowledgable
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Learning more skills that are relevant to my role and feel stronger using them.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No
Recommendations & Advice
Would you recommend PHOENIX Medical Supplies to a friend?
Yes
Why?
I feel supported and i enjoy my role and the challenges it brings
What tips or advice would you give to others applying to PHOENIX Medical Supplies?
To be honest and complete all the tasks set out for you. Show willing and initiative as these are always noticed.
