Employee Engagement Programme Business Partner Review
at Balfour Beatty
Level 3 Apprenticeship
Business Management, Project Management
Newcastle upon Tyne
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
My responsibilities include managing and progressing employee ideas through the MyC process, ensuring momentum is maintained, barriers are addressed, and benefits are captured. I regularly work with senior leaders and cross‑functional teams to support decision-making, run targeted campaigns, and align MyC activity to strategic priorities.
I also lead and support a network of MyC Leads across the business, providing training, coaching, tools and guidance to ensure a consistent and high-quality experience for employees. Alongside this, I focus on communications, engagement and reporting — showcasing success, monitoring performance against KPIs, and using insight to continuously improve how MyC operates and delivers value for the organisation.
To what extent do you enjoy your programme?
I particularly valued the flexibility of the course, which allowed me to balance my learning alongside a full and varied workload. The fully virtual delivery suited my learning style well, and I found the coursework and project-based approach especially engaging. This style of learning was new to me, but I have really enjoyed the opportunity to apply learning through practical projects and reflective coursework, which has helped embed my understanding and confidence.
Skills Development
Have you learnt any new skills or developed existing skills?
I have further developed skills in structured problem definition, benefits realisation, and data‑informed decision‑making, which directly support my day‑to‑day responsibilities as a business partner. The coursework and project‑based learning enhanced my ability to assess current‑state processes, define future‑state improvements, and track outcomes against strategic objectives — all core business analysis skills.
From a change management perspective, the programme has improved my understanding of how change is experienced across different stakeholder groups. I have developed stronger skills in change impact assessment, stakeholder engagement, communication planning, and embedding change into business as usual. This has strengthened my confidence in supporting leaders and teams through change, ensuring initiatives are not only implemented but sustained.
Overall, the fellowship has enhanced my ability to operate as a strategic partner — combining analytical thinking with people‑centred change approaches — and has given me practical frameworks and confidence to apply these skills directly in my role.
Structure and Support
How well organised/structured is your programme?
How much support do you receive from your employer?
How much support do you receive from your training provider when working towards your qualifications?
However, this was very effectively balanced by the excellent support from my coach, who has been fantastic throughout. They have ensured I have had access to the right resources, tools and guidance, particularly in preparation for my End Point Assessment. Their proactive approach, flexibility and understanding of individual learning needs has made a significant difference and has ensured I have felt fully supported and confident in completing the qualification successfully.