Business Support Assistant Review
at JLES Group
Degree Apprenticeship
Business Operations, Human Resources, Recruitment
Astley, Greater Manchester
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is 'Business Support Assistant', I work with the Business Support Manage and complete daily operational roles and tasks. I also support HR with recruitment and any admin associated tasks. I love my role, as everyday is different and I'm always learning and developing new skills.
To what extent do you enjoy your programme?
4/5
I really enjoy working for JLES, and the skills I'm developing. My university programme is support my academic studies, and JLES are ensuring I get relevant exposure to different business operations to support my degree.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Since joining in, I've developed new skills and existing skills. I've built on my organisational and admin skills, and I've also learnt the structure and operations of JLES. JLES has supported me in beginning my career and develop basic skills, such as communication and confidence.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured. I work 4 days a week, and go into university every Wednesday.
How much support do you receive from your employer?
5/5
My employer is supportive within my apprenticeship. My manager regularly asks how I'm getting on, and also ensures I receive relevant exposure to different aspects of the company, to enhance my learning and understand how it relates to my role and where I work. I
How much support do you receive from your training provider when working towards your qualifications?
5/5
I really enjoy the support received of my training provider. I have had a few issues in the past, however I contacted my personal tutor and she's always resolved it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I really understand how my academic learning supports my performance. By understanding and learning the academic knowledge, it allows you to understand how to enhance your role and also why you're completing certain areas of your role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, I've attended multiple events, such as careers fairs, wellbeing events and we also complete social activities when we host our AGM and regional trips. It gives you a chance to socialise with your colleagues and get to know them better.
Recommendations & Advice
Would you recommend JLES Group to a friend?
Yes
Why?
I’d recommend JLES to anyone. It’s a great company to work for, and they genuinely care about you as a person. Their culture is embedded in everything they do, and they consistently provide opportunities for you to achieve and grow. They offer a wide range of company benefits, which really stand out from other organisations, and they always put their people first. I’ve learned and developed so much as an individual during my time at JLES.
What tips or advice would you give to others applying to JLES Group?
My advice to anyone applying for a role at JLES Group is to be completely yourself and not be afraid to show your personality. The company really values people for who they are, so being genuine will help you feel more comfortable throughout the process. The recruitment process is straightforward, well-organised, and easy to navigate, which helps take away a lot of the usual stress that can come with applying for a new role. From the beginning, communication is clear and supportive, making it a positive experience overall. The induction process is also very thorough and welcoming. It gives you a great understanding of the company, its values, and how everything works day to day. This really helps you settle in quickly and feel confident in your role from the start. Overall, it’s a very supportive environment, and you’re given everything you need to succeed and grow within the company.
