People and Business Support Assistant Review
at JLES Group
Degree Apprenticeship
Human Resources
Astley, UK
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a People and Business Support Assistant at JLES Group, I provide HR support to the regions. My responsibilities include maintaining employee records, coordinating recruitment and new starter inductions, organising training, and monitoring both work and college attendance to ensure compliance, accurate reporting, and smooth operational support across the business.
To what extent do you enjoy your programme?
5/5
I enjoy the Chartered Management Degree Apprenticeship at Manchester Metropolitan University. It offers a strong balance of theory and practical learning. The leadership modules link directly to my role, helping me understand management styles and team dynamics, which I apply when supporting managers and coordinating projects across different teams and regions, ensuring I communicate effectively and adapt my approach to suit different situations.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, in this role I have developed my organisational and time management skills by balancing multiple HR and administrative tasks with strict deadlines. I’ve also strengthened my communication skills through regular interaction with staff, colleges and candidates and gained greater confidence in handling sensitive employee information.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well organised and structured. Each module is clearly planned with manageable deadlines, and support is readily available from tutors. The combination of online resources, scheduled lectures, and workplace application makes it easy to stay on track and apply what I’m learning directly to my day-to-day role.
How much support do you receive from your employer?
5/5
I receive great support from my employer, I couldn’t ask for more! They consistently provide time for study, encourage my development, and offer guidance whenever needed. My managers are always willing to help, and they fully support my learning and progression throughout the apprenticeship programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive excellent support from my training provider. They offer regular check-ins, helpful resources, and prompt responses to any queries. The tutors provide clear guidance and feedback, ensuring I feel confident with the course material. The combination of structured learning and continuous support has been invaluable in achieving my qualifications.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification significantly enhances my performance in my role. The knowledge gained from the course, particularly in leadership, management, and business operations, directly applies to my daily tasks. It has boosted my confidence in decision-making, improved my problem-solving skills, and helped me support the regions more effectively.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are plenty of extra-curricular activities to get involved in at work. These include charity events, team holidays, and birthday meals, which help foster a positive team culture. Additionally, there are sector-related events and professional networking opportunities that allow us to stay connected and expand our industry knowledge.
Recommendations & Advice
Would you recommend JLES Group to a friend?
Yes
Why?
The company offers great support for both personal and professional development, a positive work environment, and plenty of opportunities to get involved in extra-curricular activities. The team is welcoming, and there’s a strong focus on growth and collaboration.
What tips or advice would you give to others applying to JLES Group?
I would advise others applying to JLES Group to be proactive, eager to learn, and open to taking on new challenges. It’s important to demonstrate a strong work ethic, be adaptable, and show a genuine interest in the company’s values and goals. Also, having a positive attitude and being willing to take initiative will set you apart. The company is supportive of personal and professional growth, so make sure to take full advantage of any learning opportunities that arise. Don’t be afraid to ask questions and seek guidance when needed!
