Service Delivery Manager PTS Review
at North East Ambulance Service
Level 3 Apprenticeship
Healthcare
Newcastle upon Tyne
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Service Delivery Manager PTS
Support and managing a very busy dispatch team with an ambulance service emergency operations center
Support and managing a very busy dispatch team with an ambulance service emergency operations center
To what extent do you enjoy your programme?
5/5
Really enjoyed my programme and took a lot from the learning into my role
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Built on existing skills to support and develop my leadership skills
Structure and Support
How well organised/structured is your programme?
5/5
Online learning with support from the training facilitator
Manage my own learning time
Manage my own learning time
How much support do you receive from your employer?
5/5
Very high level of support when required and very much valued
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much or as little as I require
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Deeper understanding of leadership skills
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes
Recommendations & Advice
Would you recommend North East Ambulance Service to a friend?
Yes
Why?
I feel very support and happy with my career progression path and would recommend the trust to others
What tips or advice would you give to others applying to North East Ambulance Service?
Research NHS Jobs and NHS Interviews, do your research on the role you are applying for
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