Claims Handling Apprentice Review
at RPC
Level 3 Apprenticeship
Insurance and Risk Management
Bristol
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Day to day I handle my cases which are allocated to me based on my skill levels. My day consists of emailing from files and completing file reviews. I'm well supported by my team with this.
To what extent do you enjoy your programme?
5/5
I very much enjoy the job as I am consistently supported to expand my knowledge and ensure that I am comfortable and confident in my work.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've learnt loads of new skills from drafting emails, to being professional and an extensive amount of insurance knowledge.
Structure and Support
How well organised/structured is your programme?
5/5
The program is fairly well structured with rough deadlines and constant webinars or calls with a dedicated coach.
How much support do you receive from your employer?
5/5
I am allowed a study day each week, and additional time off for exams. I'm supported in that my work gets picked up on during my off days and I feel no stress in completing everything.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider gives a dedicated coach to assist me throughout, however the program is quite confusing. Although based on feedback they are striving to rectify this,
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification brought me into a whole new industry I wouldn't have considered and has given me the skills to understand technical jargon which helps me handle claims effectively.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
My company frequently holds social events with food and drinks and as a department we also go out, for example we've done darts and bowling.
Recommendations & Advice
Would you recommend RPC to a friend?
Yes
Why?
RPC is a friendly firm where you can chat to everyone for advice, you are trained by a wide range of people so you aren't stuck with the same person and can pinch experience from all ranges of colleagues. Everyone is an open 'door'
What tips or advice would you give to others applying to RPC?
Just be yourself, I had no qualifications or experience aside from GCSE/ALevel and some part time retail work. RPC take your personality and dedication into account.
