Commercial systems administrator Review
at FDM Group
Degree Apprenticeship
Information Technology
Leeds
Review Submitted: April 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
- Support Tickets for multiple systems
- Running reports
-Daily stand-ups
- Working on improving the systems.
- Running reports
-Daily stand-ups
- Working on improving the systems.
To what extent do you enjoy your programme?
5/5
I enjoyed the program a lot as I add the opportunity to gain a lot of skill sets, work closely with the internal departments and contribute to making positive developments/changes in the company.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
- Improved communication skills
- Technical literacy
- Business Analysis
-Project management
- Technical literacy
- Business Analysis
-Project management
Structure and Support
How well organised/structured is your programme?
3/5
-Defined learning path based on our stream
-Frequent checkpoints, tasks, and feedback to track progress
-Practical exercises to reinforce learning
-Ongoing support and performance check-ins from FDM
-Frequent checkpoints, tasks, and feedback to track progress
-Practical exercises to reinforce learning
-Ongoing support and performance check-ins from FDM
How much support do you receive from your employer?
5/5
I received a good amount support.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I received some support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My training through my provider has given me a strong foundation in both technical and professional skills relevant to my role
It has improved my ability to approach structured problem-solving and work effectively in a business environment
I gained confidence using different systems and tools, which helps with day-to-day tasks like support tickets and troubleshooting
It strengthened my communication and understanding of workplace expectations
It has helped me adapt more quickly to new systems and processes
Overall, it makes me more effective, efficient, and confident in performing my role
It has improved my ability to approach structured problem-solving and work effectively in a business environment
I gained confidence using different systems and tools, which helps with day-to-day tasks like support tickets and troubleshooting
It strengthened my communication and understanding of workplace expectations
It has helped me adapt more quickly to new systems and processes
Overall, it makes me more effective, efficient, and confident in performing my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
- Social events
- Work celebrations
- Games & Sports
-Networking events
- Promoting women in tech move
- Work celebrations
- Games & Sports
-Networking events
- Promoting women in tech move
Recommendations & Advice
Would you recommend FDM Group to a friend?
Yes
Why?
Good working environment
Supportive Team/Employer
Gain a lot of experience/Skills sets
Supportive Team/Employer
Gain a lot of experience/Skills sets
What tips or advice would you give to others applying to FDM Group?
First, focus on showing adaptability rather than just technical ability. FDM recruits people from a wide range of backgrounds, so they value candidates who are keen to learn and handle change. Be ready to talk about times you picked up new skills fast or worked outside your comfort zone.
