Head housekeeper Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Lowestoft
Review Submitted: April 2026
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Managing the housekeeping department and liaising with all departments to ensure the smooth running of the hotel
To what extent do you enjoy your programme?
5/5
Excellent way of still working full time and learning on the job. Plenty of opportunities for progression
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learned so much, from managing departments and budgets efficiently to building leadership skills
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured, there is an online portal with work to be completed and plenty of meetings with my learning coach
How much support do you receive from your employer?
5/5
Plenty of support from my employer with allowances to do training douring work time
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support, monthly meetings and always available at other times of needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This qualification has made me think more about the leadership styles and how to develop a team
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No activities
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It’s not always perfect but whitbread offer good benefits and great career progression
What tips or advice would you give to others applying to Whitbread plc?
Go for it, there is a role for everyone
