Operations Manager Review
at Compass group
Higher Level Apprenticeship
Business Management, Business Operations, Hospitality Management, Sustainability
St Andrews
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to lead the operations team of a golf tour operator is St Andrews. I empower a team of 20 to build and deliver these tours across multiple departments. Wearing many hats my main role is to encourage the team to be best they can be, delivering great tours and focusing on their growth and development.
To what extent do you enjoy your programme?
5/5
The level 5 course was an enjoyable program. I enjoyed working with my peers from other venues and sectors, learning off them and sharing experiences. The set up of the apprentaship was well thought out, gave balance and also delivered a challange.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I felt the apprentaship really helped grow existing skills but also opened up new tools to my management style. The biggest growth i saw in myself was the understanding of the theory behind what i do. This has given me great confidence in myself but has also reshaped how i lead a little.
Structure and Support
How well organised/structured is your programme?
5/5
The structure was well thought out, from time to time their would be a slight impact in my day to day role trying to manage the time to deliver in my primary role and travel to workshops however both my line manager and my tutor were understanding and supported me through it well.
How much support do you receive from your employer?
5/5
Compass were extremely supportive of my apprentaship. I felt they were invested in my progress and there was genuine care in check ins.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My tutor was fantastic. he knew when to back off and trust i would get the work done properly during busy delivery times. he was also always available to approach for advice and knowledge when needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The biggest thing the course gave me was self confidence. Its something i have always had however having a greater understanding of the skills to be a better leader for my team and represent the business better than i did before.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
My work regularly requires me to represent the business.
Recommendations & Advice
Would you recommend Compass group to a friend?
Yes
Why?
Compass group care about its people. For such a large company they have a lot of leaders in their ranks who will match team members effort and commitment. I am thankful that the business has the chance to invest in me and i hope i will have the chance to emulate that more on my team
What tips or advice would you give to others applying to Compass group?
If you are looking for a business that can give and personal growth investment.
