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Higherin

Administrator Review

at Compass group

Level 3 Apprenticeship

Customer Service, Human Resources, Information Technology, Recruitment

Lincolnshire

Review Submitted: April 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work 9 till 3 Monday to Friday this works around my children. I do payroll, take notes for meetings, day to day basic admin duties, including maintaining personal files, laminating, photocopying, dealing with E-mails and post. Using Microsoft Edge, PowerPoint, Outlook and Word. Day to day post office runs and making sure mail is distributed to the correct departments. Liaising with General Managers to get duties done. Sorting out payroll queries and timesheets. Using a system called Ourtime which involves me scheduling people for shifts, recording sickness and holidays.
To what extent do you enjoy your programme?
5/5
I enjoyed my L3 business and administration course, this led me having an understanding on what project management was, even stakeholders i didn't know it was people internal and external that i worked with. I learnt how businesses work, being an administrator i don't have a lot to do with the business side, i love doing admin work

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, i feel i have improved on my communication skills and how i approach staff in work. I feel i have come out of my comfort zone a little bit more and getting involved with things at work .

Structure and Support

How well organised/structured is your programme?
5/5
It was structured and organised well, my tutor during my apprenticeship was brilliant he put me at ease when it came to my exams. We called on a weekly or fortnightly basis this was good for me and it fit around my working hours.
How much support do you receive from your employer?
5/5
I have received great support from my employer and my line manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support was immense from my training provider, as said above the calls were weekly or fortnightly sometimes a little longer when it came to me being in more depth with gaining my qualification. If there was anything was worried about my tutor always was there to support me with anything i needed help with.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me perform better and it gives me better knowledge in my job role. This also has opened up more doors for myself for career prospects.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, we have some charity events coming up on the 11th July there is a muddy run and a tea cake sale.

Recommendations & Advice

Would you recommend Compass group to a friend?
Yes
Why?
It fits around my children, with me being a single mum i can work around them and still have time with my kids. You can gain qualifications to help you better your self for future careers and also work with a lovely team.
What tips or advice would you give to others applying to Compass group?
Understand Compass cores and values in the work place, have great team working skills and customer service skills. Tell them about your professional skills and achievements gained.
In This Review
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