Customer assistant Review
at Tesco plc
Level 2 Apprenticeship
Customer Service
Rochester, Kent
Review Submitted: April 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Running checkout and the customer service desk
To what extent do you enjoy your programme?
5/5
It gives me opportunities
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learnt a lot about departments I did not know
Structure and Support
How well organised/structured is your programme?
5/5
Had lots of help
How much support do you receive from your employer?
3/5
Did not really give much time to do it
How much support do you receive from your training provider when working towards your qualifications?
5/5
Always willing to help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It hrr we helps me know how the business runs
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Not really done
Recommendations & Advice
Would you recommend Tesco plc to a friend?
Yes
Why?
It is really good
What tips or advice would you give to others applying to Tesco plc?
Make sure you have fun
