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Customer assistant Review

at Tesco plc

Level 2 Apprenticeship

Customer Service

Rochester, Kent

Review Submitted: April 2026

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5
Running checkout and the customer service desk

To what extent do you enjoy your programme?

5/5
It gives me opportunities

Skills Development

Have you learnt any new skills or developed existing skills?

5/5
I’ve learnt a lot about departments I did not know

Structure and Support

How well organised/structured is your programme?

5/5
Had lots of help

How much support do you receive from your employer?

3/5
Did not really give much time to do it

How much support do you receive from your training provider when working towards your qualifications?

5/5
Always willing to help

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5
It hrr we helps me know how the business runs

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/5
Not really done

Recommendations & Advice

Would you recommend Tesco plc to a friend?

Yes

Why?

It is really good

What tips or advice would you give to others applying to Tesco plc?

Make sure you have fun
In This Review
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