HR Associate Review
at Mitie
Higher Level Apprenticeship
Human Resources
London
Review Submitted: March 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt so many new skills in data analysis, strategic planning, project research, to name a few. I have also had opportunities to work with employees from all areas of the business, from directors to frontline employees.
Structure and Support
How well organised/structured is your programme?
4/5
The programme was initially clearly structured, with a two-year plan split between project rotations and business partnering. While this structure has since evolved due to changing business priorities and new opportunities, I have continued to feel well supported. The revised plan includes a secondment in a different area of HR, which will allow me to gain valuable experience and broaden my understanding of the organisation. My line manager has discussed possible business partnering experience in the future, if this is something I would like to explore. Therefore, the flexibility of the programme and the support available have ensured it remains a positive and well-managed experience.
How much support do you receive from your employer?
5/5
There is a lot of support available - my line manager is extremely supportive and flexible if adjustments are needed, I had a workplace coach that would also offer support and guidance, and I have the flexibility to plan my protected learning time to suit my needs.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I receive a satisfactory level of support from my training provider while working towards my qualification. Learning resources and checkpoints are in place, and support is available when required. However, clearer communication around expectations, timelines, and upcoming requirements would improve the overall experience. With more consistent and proactive guidance, the level of support would be strengthened further.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I think it gives me the theoretical knowledge and principles that will ultimately be the foundation for my people professional career. However, I feel that the best way to perform better in your role is from doing things at work, receiving feedback, and then doing it again.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are a range of extra‑curricular opportunities available at Mitie. These include diversity networks, wellbeing and inclusion events, professional networking opportunities, and company‑wide engagement activities. Colleagues are encouraged to get involved through networks such as diversity and inclusion groups, internal communities on Viva Engage, volunteering initiatives through the Mitie Foundation, and attendance at internal events, webinars, and workshops. While participation can depend on role and location, there are regular opportunities to connect with colleagues across the business and engage beyond day‑to‑day responsibilities.
Recommendations & Advice
Would you recommend Mitie to a friend?
Yes
Why?
I think that Mitie is a fantastic company to work for. There are clear development opportunities and a real sense that leaders want you to grow and evolve within the company. Most people are very friendly and will offer knowledge and guidance if asked.
What tips or advice would you give to others applying to Mitie?
Be confident, do research on the company and values, understand the apprenticeship and schemes available to you, reach out to people for guidance, and be yourself!
