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Tesco Colleague Review

at Tesco plc

Level 2 Apprenticeship

Customer Service, Merchandising

Rainham, Greater London

Review Submitted: March 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Working as a Personal Shopper on Whoosh at Tesco involves picking and packing online orders quickly and accurately, making sure customers get exactly what they need. Day to day, I check orders, find items in-store, handle substitutions when needed, and prepare everything for delivery within tight timeframes. It requires good time management, attention to detail, and teamwork.
I’d rate this role 5/5 because it’s fast-paced, keeps you active, and there’s a real sense of satisfaction in completing orders efficiently and helping customers have a smooth, reliable shopping experience.
To what extent do you enjoy your programme?
5/5
I enjoy my programme a lot because along side working I am also getting a qualification.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
In this role, I develop strong time management and organisation skills by working to tight deadlines, improve my attention to detail when picking accurate orders, and build problem-solving skills through handling substitutions. I also gain teamwork and communication experience, while learning to work efficiently in a fast-paced environment.

Structure and Support

How well organised/structured is your programme?
5/5
my programme is extremely organised, I’m meeting targets and have completed all training before due date.
How much support do you receive from your employer?
5/5
I receive quite a lot of support from my employer when needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support with help towards my qualifications. they have provided me with a tablet to complete my learning on
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Knowing I will get a qualification helps me perform better because I know I will be able to have a career at the end of it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there are but I don’t attend

Recommendations & Advice

Would you recommend Tesco plc to a friend?
Yes
Why?
Tesco have so many benefits included with a role. We’re not just colleagues here at Tesco we’re a family.
What tips or advice would you give to others applying to Tesco plc?
.
In This Review
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