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Cyber Security Apprentice Review

at Computacenter

Higher Level Apprenticeship

Cyber Security

Hatfield, Hertfordshire

Review Submitted: March 2026

Overall Rating

4.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
The cyber security apprenticeship at Computacenter is extremely well organised and thoughtfully structured. The cyber team has planned clear and meaningful rotations across all cyber security departments, with each rotation typically lasting around 6–8 weeks. This gives enough time to properly settle into each team, understand how they operate, and genuinely contribute to their work. Throughout the apprenticeship, there is immense support from line managers, rotation managers, and dedicated apprentice mentors. Everyone involved clearly understands the objectives of the apprenticeship, and each rotation manager is aware of what evidence and experience we need to achieve our goals, which makes the learning very focused and effective.
What really stands out is how involved we are in real work. Rather than being limited to basic or low impact tasks, apprentices are trusted and often thrown into the deep end, working on genuine cyber security activities that add value to the business. This has resulted in a huge amount of learning on the job. We are also given dedicated study time to focus on off the job learning and apprenticeship exams, which shows how supportive the team is of our development.
Through the rotations, we gain valuable experience across both the technical and non‑technical sides of cyber security, which is incredibly beneficial for building a well rounded skill set. Alongside this, the team culture is excellent, with regular team events and a very welcoming environment. There are also many apprentices across other areas of the business, and we regularly connect, share knowledge, and support each other, which makes the overall experience even more positive. I would 100% recommend Computacenter, amazing place to work at!
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy the apprenticeship programme. The programme is well structured, supportive, and genuinely engaging. I feel valued as part of the cyber security team and trusted with real, meaningful work rather than just observational tasks. The variety of rotations, strong mentoring, and positive team environment have made the experience both enjoyable and highly rewarding, and I’ve gained a huge amount of valuable knowledge and confidence since starting at Computacenter!

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I’ve developed a wide range of new skills and strengthened existing ones throughout the programme. Through my rotations so far, I’ve gained valuable exposure to different areas of cyber security, allowing me to build practical technical skills as well as a strong understanding of how cyber teams operate within a large organisation. These experiences have helped me develop analytical thinking, problem solving skills, and a better understanding of security operations from both a technical and business perspective.
Alongside technical skills, I’ve also significantly developed my presentation and communication skills. I’ve had opportunities to present my work, explain technical concepts in a clear and non technical way and contribute to discussions with experienced professionals. This has helped build confidence and improved my ability to tailor communication depending on the audience. Overall, I would say that the programme is helping me develop a well rounded skill set across both the technical and non technical sides of cyber security, which is something extremely valuable for me

Structure and Support

How well organised/structured is your programme?
5/5
The programme is extremely well organised and structured, with the cyber team clearly investing time and effort into planning meaningful rotations and providing strong support throughout. Its clear the team genuinely cares about apprentice development and creating a positive learning environment for us here
How much support do you receive from your employer?
5/5
I receive a very high level of support from my employer. Alongside regular support from my line manager, rotation managers, and apprentice mentor, the Early Careers team also provides monthly 1-2-1 to make sure we’re supported and on track. We also have regular apprentice calls where we can raise any issues, share experiences, and support each other, which creates a really positive and reassuring environment.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I receive good support from my training provider while working towards my qualifications. My training mentor has been excellent and provides me with good clear guidance, regular support, and is always approachable when help is needed. There have occasionally been some communication challenges from the provider itself, rather than from the training mentor, but overall the learning experience has still been positive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My qualification supports my role well by reinforcing the knowledge and skills I use in my day‑to‑day work. It complements my on the job learning and helps me apply best practice cyber security concepts more confidently
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, there are plenty of extra‑curricular activities to get involved in. I’ve had the opportunity to attend several cyber security career and networking events, as well as support work experience students who are interested in pursuing a career in cyber. I’ve also been involved in running apprentice open evenings for cyber, which was a great experience. Alongside this, there are regular social events such as Christmas and team activities within the cyber team, which are always enjoyable. Being able to work across different offices has also been a great way to meet new people, build professional connections, and expand my network across the business.

Recommendations & Advice

Would you recommend Computacenter to a friend?
Yes
Why?
Yes, I would absolutely recommend Computacenter to a friend. It’s a global organisation with offices across the world, which creates a huge range of opportunities to work on projects with both national and international impact. The culture is supportive, development is genuinely encouraged, and employees are trusted with meaningful work from an early stage. Particularly within the cyber security team, the support, exposure, and learning opportunities make it an excellent place to start and grow a career.
What tips or advice would you give to others applying to Computacenter?
My advice would be to be yourself, show genuine enthusiasm, and be open to learning. Computacenter values people who are curious, proactive, and willing to get involved, so don’t be afraid to ask questions or step outside your comfort zone. If you’re applying for a cyber role, showing a real interest in the field and a willingness to learn will go a long way!
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