Apprentice Team Leader Review
at Superdrug
Level 3 Apprenticeship
Customer Service, Retail Manager
Biggleswade
Review Submitted: March 2026
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Apprentince team leader
- doing refunds,exchanges and price reductions for customers.
- completing safe check and pick up
- leading the team if a manager is not in
- doing refunds,exchanges and price reductions for customers.
- completing safe check and pick up
- leading the team if a manager is not in
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes i have learnt how to process refunds exchanges amd price reductions for customers. I have also learnt how to deal with the cash when closing and opening the store.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
I get lots of support from my apprenticeship assessor to work towards my end point assesment.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We do a christmas meal every year.
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
Its a nice place to work as you work as a team and build friendships.
What tips or advice would you give to others applying to Superdrug?
Make sure you research retail before going into it to make sure its something you want to do.
