Apprenticeship Software Tester Review

In my role as a Software Tester Apprentice at the Department for Work and Pensions (DWP), I support my team by helping to check that the software we build works as expected and is easy for users to navigate. My day-to-day work involves learning how to plan and run different types of tests, investigating issues, and working closely with developers to understand how new features should behave. I also spend time reviewing user stories, exploring systems to spot potential problems, and documenting any bugs or test results clearly.
Because I’m still developing my skills, a big part of my day is also focused on learning—taking part in training sessions, shadowing experienced testers, and gradually building confidence with various tools like Iin the software testing world. It’s a mix of hands‑on testing, problem‑solving, and continuous learning, which keeps things interesting.

Overall, the programme is well organised and gives me a clear structure to follow as I develop my skills. The mix of on‑the‑job learning, training sessions, and building a portfolio works well, and it’s easy to see how each part links to what I’m doing in my role. There’s a good balance between guided learning and practical experience, which helps things feel manageable, especially as someone new to software testing.
The support from my team and training provider also keeps everything on track. I always know who to go to if I need help, and there’s a clear plan for what I should be working on next. While there are moments where I need to manage my time and keep on top of deadlines, the overall structure makes it much easier to progress at a steady, confident pace.

I receive a good level of support from my employer. My team is approachable and always willing to explain things or give guidance when I’m unsure about something. As someone new to software testing, it’s reassuring to know I can ask questions and get practical help. I also get regular check‑ins, feedback, and opportunities to shadow more experienced testers, which makes a big difference to my confidence and learning. Overall, I feel supported and included in the team.

The training provider offers solid support throughout the programme. I have access to clear learning materials, structured sessions, and a coach who helps guide me through the portfolio. If I need help with work or understanding a topic, it’s easy to get support. They’re good at keeping me on track and making sure I know what’s expected at each stage of the apprenticeship.

The qualification has definitely helped me perform better in my role. The training covers the foundations of software testing, which gives me a clearer understanding of what I’m doing day‑to‑day. It connects well with the practical work I’m doing in my team—things like learning testing techniques, writing test cases, and understanding the software development process. The theory supports the hands‑on work, and the hands‑on work helps the theory make sense, so the two go hand in hand.

Yes

I would recommend the Department for Work and Pensions to a friend because it’s a supportive and welcoming place to start a career. As an apprentice, I’ve had plenty of help from my team, and people are always willing to explain things and guide me as I learn. It’s a great environment for someone who’s new to tech or looking to build confidence in a new role.
Another big reason is the work–life balance. DWP is flexible and encourages a healthy balance between work, training, and personal time. This makes it easier to focus on my learning without feeling overwhelmed, and it creates a positive atmosphere where you can develop at a steady pace. Combined with the opportunities to grow and the meaningful work the department does, it feels like a genuinely good place to build your career.