Operations Manager Review
at Compass group
Higher Level Apprenticeship
Catering, Hospitality Management
South West
Review Submitted: February 2026
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Over the course of my Level 5 apprenticeship, I have developed and strengthened key leadership capabilities that support my role as a General Manager. My progress reflects growth across leadership, collaboration, training delivery, communication, financial understanding, and stakeholder management.
To what extent do you enjoy your programme?
5/5
I have genuinely enjoyed my training throughout the Level 5 apprenticeship. The programme has given me the opportunity to grow both personally and professionally, and I have valued the chance to deepen my understanding of leadership and management. The training sessions have been engaging, relevant to my role, and delivered in a way that has supported my confidence and development.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have particularly appreciated how the training has connected directly to real‑life situations within my sites. Being able to apply what I have learned , whether in leadership behaviours, communication styles, financial understanding or team development ,has made the experience feel meaningful and rewarding. Each module has helped me build new skills that I can use immediately in my workplace, which has reinforced my motivation and commitment to the apprenticeship.
The training has also pushed me outside of my comfort zone in positive ways. Public speaking practice, coaching techniques, and working with different stakeholders have all helped me grow. I’ve noticed improvements in my confidence, clarity, and leadership presence, and this progress has been an enjoyable part of the journey.
Overall, the apprenticeship has been a valuable learning experience. I have enjoyed the structure, the support from my trainer, and the opportunity to collaborate with others on the programme. This training has strengthened my abilities as a leader and helped me develop skills that will support my long‑term career.
The training has also pushed me outside of my comfort zone in positive ways. Public speaking practice, coaching techniques, and working with different stakeholders have all helped me grow. I’ve noticed improvements in my confidence, clarity, and leadership presence, and this progress has been an enjoyable part of the journey.
Overall, the apprenticeship has been a valuable learning experience. I have enjoyed the structure, the support from my trainer, and the opportunity to collaborate with others on the programme. This training has strengthened my abilities as a leader and helped me develop skills that will support my long‑term career.
Structure and Support
How well organised/structured is your programme?
5/5
The training has been well‑organised and clearly structured, which has made it easy to follow and apply in my role. At the same time, it has been flexible enough to fit around the demands of my job, allowing me to manage my workload while still progressing smoothly. This balance of structure and flexibility has made the learning experience both practical and supportive.
How much support do you receive from your employer?
5/5
My employer has been very supportive throughout my apprenticeship. They have given me the time, guidance, and encouragement I needed to complete my training while managing my responsibilities at work. Their support has made a big difference to my development and confidence.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The training provider has been great throughout my apprenticeship. They were easy to reach, communicated clearly, and always provided helpful support. I really appreciated the constructive feedback I received, which helped me build confidence and improve my skills.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has already helped me in my role, even though I am still completing the apprenticeship. I have been able to apply what I am learning directly into my day‑to‑day responsibilities, especially in leadership, communication, and financial understanding. The training has improved my confidence, helped me make better decisions, and strengthened the way I manage my team and stakeholders. I am already seeing real benefits in my performance and development, and I know these skills will continue to support me as I grow in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
There is opportunities for networking but not a lot are available .
Recommendations & Advice
Would you recommend Compass group to a friend?
Yes
Why?
This is a great company to work for, with real opportunities for progression. They invest in their people, support development, and encourage career growth. I feel valued and supported as I continue to build my skills through the apprenticeship and in my role.
What tips or advice would you give to others applying to Compass group?
I would encourage anyone to apply to this company. It’s a supportive, people‑focused organisation with great opportunities for growth. If you’re willing to work hard and develop yourself, this is a place where you can build a strong career.
