Business Administration Apprentice Review
at Devon County Council
Level 3 Apprenticeship
Recruitment
Exeter
Review Submitted: February 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As part of my Business Administration Apprenticeship within People & Culture, I carried out a range of administrative responsibilities, responded to enquiries in person, by telephone, and via email, maintained accurate records, and provided support to staff as required.
To what extent do you enjoy your programme?
5/5
Within my role as an apprentice, I had the opportunity to complete several placements across the directorate. These included Payroll, the Digital Marketing and Advertising Team, the Temporary Staffing Team, Social Work Recruitment, and Apprenticeships. These placements were incredibly valuable in helping me understand the breadth of work undertaken across the directorate, identify areas of particular interest, and gain a deeper insight into the council as a whole. Completing my apprenticeship alongside this practical experience improved my knowledge and confidence, encouraged me to ask questions, seek out learning opportunities, and take on new challenges.
Thanks to the skills and experience I gained, I secured a permanent role as a Recruitment Coordinator just under six months after starting my apprenticeship. Had I continued in the role, I would have had further opportunities to complete placements within HR Operations, Health & Safety, Workforce Development, and the HR Helpline team. The apprenticeship is an excellent way to kickstart an early career or support a change in career direction. I would highly recommend apprenticeship opportunities with DCC as an employer.
Thanks to the skills and experience I gained, I secured a permanent role as a Recruitment Coordinator just under six months after starting my apprenticeship. Had I continued in the role, I would have had further opportunities to complete placements within HR Operations, Health & Safety, Workforce Development, and the HR Helpline team. The apprenticeship is an excellent way to kickstart an early career or support a change in career direction. I would highly recommend apprenticeship opportunities with DCC as an employer.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication and Interpersonal Skills
Customer Service Skills
IT & System Skills
Attention to Detail
Understanding Recruitment Processes
Knowledge of HR Policy & Employment legislation
Confidence and Professionalism
Customer Service Skills
IT & System Skills
Attention to Detail
Understanding Recruitment Processes
Knowledge of HR Policy & Employment legislation
Confidence and Professionalism
Structure and Support
How well organised/structured is your programme?
5/5
Very Organised, lots of thought went into planning the programme. Management were also adaptable and would consider alternative solutions if things needed to be amended.
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Devon County Council to a friend?
Yes
Why?
Lots of employment opportunities. They are a supportive employer. Positive workplace culture with supportive management and colleagues.
What tips or advice would you give to others applying to Devon County Council?
Structure your application according to the Skills and criteria on the job description. Include detail and examples in your application.
